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Accessibility

Accessibility statement

RR Sols Pty Ltd t/a WattleAddr · ABN 56 672 722 486 · Prepared 8 October 2026 · Next review by 8 April 2027

We want everyone to be able to use wattleaddr.com.au, including people who use a screen reader, a keyboard, magnification, voice control or high-contrast settings. This page says what standard we work to, how far we have got, what is not right yet, and how to reach us if something gets in your way.

Our standard

The Disability Discrimination Act 1992 (Cth) says a business must not discriminate against people with disability when it provides goods or services. The Australian Human Rights Commission’s view is that this includes websites and online services. Its Guidelines on equal access to digital goods and services (April 2025) recommend the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA as the minimum. That is the standard we work to for this website.

Where we are today

Partially conformant with WCAG 2.2 Level AA. That means some parts of the site may not fully meet the standard yet, or have not been checked well enough for us to say they do. We use that wording because automated tools find only some accessibility problems, and we have not yet tested the site by hand with a screen reader.

How we checked

  • Date: 8 October 2026.
  • Tool: axe-core 4.11, testing WCAG 2.0, 2.1 and 2.2 at Levels A and AA, plus its best-practice rules.
  • Pages: 26 pages of this site, including the home page, pricing, documentation, the legal documents and the status page, and all 15 blog posts.
  • Settings: light and dark mode, at a desktop width (1280 pixels) and a phone width (390 pixels).
  • Result: the tool reported no failures. It flagged one item it could not decide: the colour behind the home-page search box while its highlight animation plays. We checked that one by calculation.
  • We also checked by calculation that text colours meet the WCAG contrast ratios in both modes, and reviewed keyboard use, focus and screen-reader announcements in the code of the search box, the map, the menu and the forms.

What we changed in October 2026

  • Grey hint text, small labels and the green buttons now meet the contrast minimum in light and dark mode.
  • The address label on the home-page map is readable in dark mode.
  • Every page has a “Skip to main content” link as its first link.
  • The address search tells screen readers how many suggestions there are, and any notice about them.
  • Focus no longer gets lost after clearing the search or sending the contact form.
  • The mobile menu closes with the Escape key.
  • Errors on the contact form are announced.
  • Tables and code samples that scroll sideways can be reached with the keyboard.
  • Links that open a new tab say so to screen readers.

What is not right yet

  • No one has tested the site by hand with a screen reader such as VoiceOver, NVDA or JAWS.
  • The map on the home page is visual. The address and its coordinates are shown as text below it, and the directions links open your own map app.
  • Tables and code samples that scroll sideways can be reached with the keyboard, but are not yet named, so a screen reader may announce them without a label.
  • This statement covers wattleaddr.com.au only. These have not been assessed against WCAG 2.2 AA yet: the customer console (console.wattleaddr.com.au), the WattleAddr Shopify app, WattleAddr Property (property.wattleaddr.com.au), and the @wattleaddr/js and @wattleaddr/react packages you add to your own site. If you use our packages, include them in your own site’s accessibility testing.

Our plan

  • By 31 December 2026: test the search box, the menu, the contact form, pricing and the documentation by hand with VoiceOver on macOS and iOS and with NVDA on Windows, fix what we find, and update this page.
  • By 31 March 2027: assess the customer console against WCAG 2.2 AA and publish the result here.
  • By 8 April 2027: review this statement in full.

If something does not work for you

Email hello@wattleaddr.com.au with “Accessibility” in the subject, or use the contact form. It helps to tell us the page, what you were trying to do, and your device and browser. You do not need to tell us about any disability. Mention assistive technology only if you want to. A person reads every message, and we will reply to tell you what we will do.

If any page or document is hard for you to use, we will send you the same information another way, such as plain text by email. This includes our legal documents, invoices and the API documentation.

If you are not satisfied with our response

You can contact the Australian Human Rights Commission. Making a complaint is free and you do not need a lawyer. Visit humanrights.gov.au/complaints or call the Complaint Infoline on 1300 656 419. If you are deaf or have a hearing or speech impairment, you can call through the National Relay Service.