Questions, answered

WattleAddr is an Australian address API — autocomplete, verification, standardisation and geocoding — built on the open Geocoded National Address File (G-NAF) and hosted entirely in Australia. You add it to any form so people can type a few characters and pick a real, correctly formatted Australian address.

Three things: autocomplete (type-ahead suggestions as a user types), verify & standardise (match free-text input to a canonical address with clean components and a confidence score), and geocode (return latitude and longitude for a matched address).

WattleAddr confirms that an address exists and where it is — it is not a postal deliverability or mail-house service. It does not provide Australia Post AMAS/PAF certification, DPIDs or barcodes, and must not be relied on to decide whether mail can be delivered. We are deliberately upfront about this so you buy the right tool.

Every current, geocoded physical address in Australia that appears in G-NAF — the authoritative national address file. It is refreshed quarterly, and each API response tells you which G-NAF release it came from.

The data is sourced from Geoscape Australia’s G-NAF and updated each quarter. We re-ingest each release and swap it in with zero downtime. Because it reflects the national dataset, coverage and formatting are consistent across the country.

No — WattleAddr is Australia-only by design. That focus is part of what lets us keep everything onshore and fast.

Autocomplete is for interactive forms (suggestions as someone types). Verify takes a full free-text address and finds the best canonical match — useful for cleaning data you already hold. Geocode returns coordinates for a matched address, for maps, routing or catchment logic.

Entirely in Australia. Primary infrastructure is in Sydney with a cross-state backup in Melbourne, on Australian cloud infrastructure (Binary Lane). Nothing is processed or stored offshore.

No. Address queries are served from Australian infrastructure and never routed or cached overseas. There is no US CDN or offshore edge in the request path.

No. Unlike some popular autocompletes, your end-users’ input never touches a third-party ad platform. Their addresses stay with us, in Australia.

Queries and matched results are recorded in a per-workspace search log for debugging, usage and support. Retention is configurable (for example 7, 30, 90 or 365 days), after which entries are purged.

Yes. You can shorten retention, and you can choose to store queries hashed or omit raw query text entirely — useful if you want to minimise the personal information held.

Our infrastructure is architected to support IRAP-aligned workloads, but we do not claim any specific certification. We are precise about this rather than over-claiming.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. See our Privacy Policy for detail.

Yes. Our DPA covers our processing of end-user address data on your behalf, all within Australia. It is available to customers and is standard for Enterprise and Government accounts.

That is exactly who we built it for. All-Australian hosting, configurable retention, a DPA, data-residency attestation and manual/PO billing make WattleAddr a fit where offshore address autocomplete is not allowed.

Create a free account in the console, create a workspace, and grab a publishable key (for the browser) and a secret key (for your backend). Then call the API or drop in the widget. You can be live in minutes.

Secret keys authenticate server-side calls and must be kept private (use an Authorization: Bearer header). Publishable keys run in the browser and are locked to the domains you allow, so they can’t be misused elsewhere.

A lightweight JavaScript autocomplete widget lets you attach type-ahead to any input with a publishable key and handles session tokens for you. You can also call the REST API directly.

Anything that can make an HTTPS request. The REST API works with any language or framework; the browser widget works with any front-end. Server SDKs and platform plugins are on the roadmap.

Each key has a burst limit appropriate to your plan. If you exceed it you’ll get a 429 with a Retry-After header. Monthly usage is governed by your plan’s quota.

Yes. Test-mode keys let you build and experiment without affecting billing.

Rotate or revoke it instantly in the console — revocation takes effect immediately. We only ever store a prefix and a hash of each key, never the raw value.

Three: Free (a generous monthly allowance to try and build), Pro (a single plan that scales with usage-based overage), and Enterprise/Government (custom volume, residency attestation, DPA, SLA and PO billing).

One address-search session. All the autocomplete keystrokes a person types while finding one address, plus the final selection, collapse into a single billable lookup.

No — autocomplete keystrokes are treated as fair-use. You’re only billed for completed lookups, so a busy checkout stays affordable.

On the Free tier, billable requests stop once you reach the cap (until the next period or an upgrade). On Pro, you keep going and simply pay overage — no hard stop. The console shows usage and projections before you get there.

Pro includes a monthly allowance of lookups, then bills any extra per 1,000 at the rate shown on the pricing page. No forced upgrade.

Card and bank direct debit, handled securely by our Australian payment processor (Pinch). Government and eligible enterprise accounts can pay by EFT or purchase order on manual invoicing.

Yes — manual invoicing (EFT / PO) is available for Enterprise and Government accounts, and is the default for procurement.

Prices are in Australian dollars. GST is applied where it applies, and you’ll receive a valid tax invoice.

Yes — the Free tier is ongoing (not a time-limited trial), with a monthly lookup allowance and no card required.

You can cancel any time in the console; cancellation takes effect at the end of the current billing period. Fees are non-refundable except where required by the Australian Consumer Law.

From G-NAF (the Geocoded National Address File), © Geoscape Australia, provided as open data. WattleAddr ingests, indexes and serves it through our API.

Yes — the open G-NAF licence requires a short attribution to Geoscape Australia wherever you surface address data. We provide the exact wording in our docs, and it also appears in our own site footer.

Yes, you can cache a result for your own operational use (for example, saving the address a customer selected). Because G-NAF is refreshed quarterly and identifiers can change between releases, store the returned formatted address and components too — not just the identifier.

G-NAF remains the property of Geoscape Australia and its licensors, used under the open licence. You own your application and your data; we don’t claim ownership of the addresses you process.

We aim for high availability and fast responses (autocomplete typically well under 150 ms in-country). Formal SLAs are available for Enterprise customers.

A status page reports API, engine and dataset status, including the current G-NAF release. The API also exposes a /v1/status endpoint.

Free tier has community/email support; Pro includes email support; Enterprise adds priority and dedicated support. Reach us at support@wattleaddr.com.au.

You can delete workspaces and rotate/revoke keys in the console, and adjust search-log retention. To delete your account or request erasure, contact us and we’ll action it subject to any legal retention requirements.

Keys are shown once and stored only as a prefix plus a hash; data is encrypted in transit and hosted on access-controlled Australian infrastructure with least-privilege access, logging and backups. See our Privacy Policy and DPA (Annex B) for detail.